Refund Policy
Simple and fair, because the training and test are always free.
What you pay for
The training and test are completely free. Your payment of AUD $29.99 only covers the generation and delivery of your private certificate of completion.
When refunds are available
You can request a refund if your certificate has not yet been generated, or if there was a technical issue that prevented you from receiving your certificate.
When refunds are not available
Because the certificate is generated and delivered instantly after payment, refunds are generally not available once your certificate has been issued and delivered, unless required by law.
How to request a refund
Email support@foodhandleracademy.com.au with your certificate ID (if you have one) and a short description of the issue, and we'll help.